You win by owning the paperwork and copies of anything despatched. I had all that when talking to a rep in human being. He instructed me the provides and options weren't Section of any promo, and described how Telus was obtaining flooded with these kinds of issues.
The TELUS workforce acknowledges that our get the job done spans a lot of Territories and Treaty areas and we're grateful for the traditional Understanding Keepers and Elders who're with us now, whoever has absent ahead of us along with the youth that inspire us.
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I needed to Make contact with CS right now with Chat plus the Section I want to talk to is only available by phone. The CS on Chat organized a simply call back again at an agreed upon time slot. When that Office termed me later on I acquired every little thing sorted out.
@Oleginza Wrote: I identified as Telus CS at eight.55AM Mountain time plus they hanged up on me, expressing which i should connect with during "regular Workplace hours". Is that this for serious?
If an automated assistant asks for The key reason why within your get in touch with, mention "I would want to make payment preparations for my mobility Invoice".
I named Telus CS at 8.55AM Mountain time they usually hanged up on me, declaring that I need to get in touch with in the course of "normal Place of work several hours". Is this for actual?
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I commit about $4500 a 12 months with Telus. In January I bought an out of doors digicam for $seven/month but regretted it and wished to return it. It had been new from the box - only plugged in to check it. After a number of hrs waiting around within the mobile phone I uncovered that there is a $340 payment to cancel. That is a lot for a $fifty digital camera. I pleaded Along with the agent to waive the cost due to the fact I am a loyal customer for therefore very long. He explained a manager will call to debate. No one known as again. A month later I attempted once more. Finally, in April, just after eight hours over the cell phone about this issue as many as that point, I gave my ultimatum… waive the superior cancellation price or I cancel the many services with Telus and go some other place. No. So, I cancelled every thing. A disgrace, simply because I haven't had one particular problem Along with the Television, internet, or cellphones and liked Telus… for over fourteen years. Even so the $seven charge persisted. Sigh. Far more several hours within the cell phone. Why is this the sole way to speak? It's so irritating and also a colossal squander of your time.
No matter, my suggestion is not to do business with these people today as they aren't straightforward about what they are supplying, as well as packages / possibilities they assert a customer is in a position to obtain are, in truth, Intense misrepresentations of what is really out there.
Most definately a scam. Just bought off the cell phone with the real telus plus they helped me safe my account.
Depending on your description, the call you gained appears for being a rip-off. Telus will take customer stability incredibly critically, and we want to guarantee you of the next:
I have produced several mobile phone calls, I've clicked on "Alternatively, you can Speak to our TELUS Administration Group listed here". finished the form, without any reaction, and completed another type on MyTelus in addition to go no response.
Then You Telus customer service begin to complain you had been promised stuff not A part of the legit product or service. Due to the fact your own information was utilized to insert this to the account, How will you win when explained to we did not offer you that. It will eventually appear like you personally subscribed.